Hotel Monaco Chicago - Chicago, Illinois, U.S.A.

7.9 Out of 10 Good Guests Recommend: Yes

Amenities: 8.0 Cleanliness: 7.3 Location: 6.8 Comfort: 8.7 Service: 7.3 Value: 7.3

Popularity Ranking:

Guest Reviews:

Sally from Holly Springs, NC US stayed on September 15, 2004

"Absolutely awesome hotel and the bed was sooooo comfortable. Great view, great location. Would definitely return."

Recommends the hotel to others? Yes

Angella from Coral Gables, FL US stayed on December 06, 2003

"Areas for improvement - When I called the hotel the day before my check in date to confirm my reservation, they couldn't find it. I had to call someone at freehotelsearch.com and they weren't helpful either. Instead of offering to transfer me to Saber, I had to call them directly. The Saber rep contacted the hotel and then told me that my reservation had been found. So I called the hotel to check again. I had asked one of the internal reservations rep to call me back, but she never did. Since my credit card had already been charged, I was rather disturbed and stressed by this incident. Other weak areas - (1) I requested a goldfish (and confirmed with the front desk agent that they were still available) and a yoga basket prior to going out to dinner. When I returned, I saw that only the yoga basket had arrived. I didn't bother calling for the goldfish, since it was late (10:30pm). No explanation was provided, why I didn't get the goldfish. Why offer something, if you can't deliver it. (2) The next morning, I discovered that I left my hairbrush at home. I called housekeeping, and no one picked up after 20 rings, so I called the front desk. She said that they only had combs available, but offered to have the bellhop run out and buy me a brush. I said the comb would suffice, but by the time the comb arrived, I had already dried my hair. Positives - Otherwise, I found the hotel to be well appointed. The decor was lovely. I enjoyed the Aveda amenities. The yoga mat allowed me to strech and relax before retiring to bed. They were able to grant me my room preference of double beds. I received my wake up call on time. Even though the Hotel Monaco didn't "exceed" my expectations (I am a tough critic, since I used to work for the Ritz~Carlton), I will look for and compare other Monaco/Kimpton hotels in my future travels."

Recommends the hotel to others? Yes

Hotel Monaco is located approximately 17 miles from O'Hare International Airport and within walking distance of Michigan Avenue stores, the Loop's business and theater districts, Millennium Park, the Museum Campus, and the Chicago Civic Opera House. This luxury hotel invites guests to awaken their taste buds in a city renowned for its culinary masterpieces.

Hotel amenities include the French-Deco Living Room lobby, featuring plush furnishings, artful details, and complimentary wine reception that can also include a chair massage. The hotel's Southwater Kitchen's hors d'oeuvres are sometimes available during the reception. Southwater Kitchen also offers an American menu for daily breakfast, lunch, and dinner. Other hotel services include valet laundry, complimentary overnight shoeshine, a business center, valet parking, and a full-service concierge. The pet-friendly hotel welcomes pets with a play toy and food and water dishes to take home with them when they leave. Walking services are also available. The Monaco also provides goldfish companions during guests' stays. Hotel staff cares for the fish, leaving guests to simply enjoy the company of their aquatic roommates.

All rooms feature mahogany furnishings, Meditation Stations (pillow-covered window sills), honor bars, bathrobes, Aveda bath products, coffeemakers, CD stereos, dual-line telephones, voicemail, turndown service, safes, hairdryers, morning papers, umbrellas, complimentary DSL and WiFi Internet, and cable TV. Yoga accessories are also available.

Hotel Monaco Chicago is also listed in:

• Airport Hotels
• Luxury Hotels
• Theater Hotels